Cancellation & Refund Policy
Effective 03 October 2026
Bought through the App Store or Google Play
- iPhone (App Store): cancel in Settings → your name → Subscriptions → AI Voicey. Refunds are decided by Apple: request one at reportaproblem.apple.com.
- Google Play: cancel in Google Play → Payments & subscriptions → Subscriptions. Refunds follow Google Play's refund policy and can be requested from your Play order history.
- After cancelling, you keep Premium until the end of the period you paid for. Deleting the app or your AI Voicey account does not cancel a store subscription.
The rest of this page applies to subscriptions paid through Razorpay (UPI Autopay, card or e-mandate).
Cancelling your subscription
- Cancel anytime in the app: Profile → Cancel subscription. You can also revoke the mandate from your UPI app or bank, or email us.
- After cancelling, no further autopay charges are made. You keep Premium until the end of the billing period you already paid for.
- If you cancel during a free trial, you are not charged.
Refunds
- Payments for a billing period that has started are generally non-refundable, because the service is delivered instantly.
- We refund in full if you were charged after cancelling, charged twice, or if Premium did not work for you and our support could not fix it. Request this within 7 days of the charge.
- If a renewal happened without your intent, write to us within 7 days of the charge. We will cancel the subscription and refund that charge if Premium was not used after it.
- Approved refunds are issued to the original payment method through Razorpay and normally reach you in 5–7 working days, depending on your bank.
How to request
Email our support with your registered mobile number and the payment ID. We respond within 2 working days.